Warranty Policy

At daizya.com, we are committed to providing high-quality kitchen appliances that enhance your everyday cooking experience. We stand behind the products we sell and offer warranties to ensure your satisfaction and peace of mind.

Warranty Coverage
All products sold on daizya.com come with a 1-year limited warranty (unless otherwise stated in the product description). This warranty covers defects in material or workmanship under normal use during the warranty period.

Warranty Details
Coverage: The warranty covers repairs or replacements for products that are defective due to manufacturing errors. If a product is found to be defective, we will replace it or provide a refund, depending on the circumstances.
Exclusions: The warranty does not cover damage caused by misuse, accidents, unauthorized repairs, or modifications to the product. Normal wear and tear are also not covered by the warranty.

How to Make a Warranty Claim
If you believe your product is defective and qualifies for a warranty claim, please contact our customer service team at support@daizya.com within the warranty period to initiate a claim. When contacting us, please provide:
  • A description of the defect.
  • Photographs of the product and the issue.
  • Your order number and proof of purchase.
  • Once we have received and reviewed the claim, we will provide instructions on how to proceed. If your product qualifies for a warranty replacement or refund, we will arrange the necessary steps.
 
Return Shipping for Warranty Claims
Return Shipping Costs: For warranty claims, we will cover the return shipping costs for defective products.
Replacement Products: Once we confirm the issue and process your claim, we will send a replacement product at no additional cost to you.

Warranty Duration
The warranty lasts for 1 year from the date of purchase. After the warranty period, we are unable to provide free repairs, replacements, or refunds.

Customer Support
If you have any questions or need assistance with a warranty claim, please contact us at support@daizya.com.
 
Thank you for shopping with daizya.com. We are committed to ensuring your satisfaction with our products and will work to resolve any warranty issues quickly and fairly.